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kgroff >>Feedback >>Crystal Reports Alerts


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pcmonster- 01-11-2006
Crystal Reports Alerts
I think there are some things that need clarifying in relation to alerts (and perhaps its me that needs clarifying). Anyway someone please comment on this: In the configure screen the option "Generate alert from empty records" refers to an alert that Crystal Delivery generates when no records are present in the report. However the option "Continue to export report if an alert is detected" (an option originally added at my request) refers to the detection of a Crystal Reports alert NOT the CD alert. The field "Send alert notice" refers to which of the 2 options above? I assume the intention of this field is for email addressed correct? If this field is tied to the "empty records" option above then what does the "empty records" email look like(subject/body)? If it is tied to the CR alerts option and we choose not to export when a CR alert is detected does the CR alert get sent to the destination in this field? Regards.

kgroff- 01-12-2006

'Continue to export report if an alert is detected' applies to any alert regardless if the alert is generated by Crystal Report or Crystal Delivery. Therefore the 'Send alert Notice' is for both cases. Currently and email is sent to only the address specified in the config screen. I could add the option to send and email to the destination also if needed. The Crystal Reports email is like: Report Alert Report #4: Date Test.rpt Alert: Fixture number error Report Alert Report #4: Date Test.rpt Alert: test 2 Parameter Settings parEndDate: 1/12/2006 parStartDate: 11/28/2005 Fixture Number: 1 The Empty Report email is like: Empty Report Alert Report #4: Date Test.rpt Alert: No Records Printed Parameter Settings parEndDate: 1/12/2006 parStartDate: 11/28/2005 Fixture Number: 1

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