ITIRCL.DLL

jonno · Posted: Thu Aug 11, 2005 3:19 am Post subject: ITIRCL.DLL

Hi,
When I am installing crystal delivery I am getting an error message saying that itircl.dll is file is protected by windows and cannot be updated. So I carried on and when I run reports that use SQL ODBC connections they bring up an error which is :-

Prompting falied with the following error message: ".

Error source: Error Code: 0x80004005.

But when I run reports using our TUN ODBC Connection its fine!

Any Ideas???

Many Thanks.

JimR · Posted: Thu Aug 11, 2005 3:01 pm Post subject:

This happens when installing on Windows 2000, you must manually update WINNTSystem32Dllcache and then WINNTSystem32 and with the latest version of ITIRCL.DLL.

You must update the Dllcache directory first because Windows 2000 recopies any files that are changed in WINNTSystem32 from WINNTSystem32Dllcache.

The directory could be WINNT or Windows

jonno · Posted: Fri Aug 12, 2005 1:10 am Post subject:

I am using windows xp. I will download the latest verison and update the dll anyway. Any ideas on the other the error message??

Many Thanks.

jonno · Posted: Fri Aug 12, 2005 1:30 am Post subject:

I have the latest verison of the dll!!! AAAAARRRRRRGGGGGGGHHHH!!!!
I got verison 5.2.3790.1159

Sorry. Please help

JimR · Posted: Fri Aug 12, 2005 6:00 am Post subject:

My version is 5.2.3790.2453. It appears to be from XP SP2.

jonno · Posted: Sat Aug 13, 2005 1:09 pm Post subject:

Cool thanks! I have SP2 intsalled but maybe its in a update that I haven't installed yet. I sort it out and try again.

Many Thanks.

jonno · Posted: Tue Aug 16, 2005 3:23 am Post subject:

Hi,
i have updated that dll to the latest version. But i am still getting the same error! PLEASE HELP!!!!

Error source: Error Code: 0x80004005

Many Thanks.

JamesJ · Posted: Tue Aug 16, 2005 12:43 pm Post subject:

I'm guessing that your error has nothing to do with the problem you had updating itircl.dll . That DLL appears to be related to HTML Help files, so it would presumably only be an issue when trying to view the Help file (CrystalDelivery.chm). FWIW, did you have anything else running when installing CD, especially a Help window in some program? That could explain why Windows wouldn't update that DLL.

As for the error you're getting, have you tried searching Google for it? A search for that number turns up lots of hits, including a number that refer to ODBC.

James