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| Timo Langer
| | Joined: 10 Jan 2008 | | Posts: 6 | |
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Posted: Tue Jan 15, 2008 4:01 am Post subject: Update/upgrade to a newer version |
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Hi,
i'am new in crystal delivery. Fantastic program!!
The last time (update/upgrade to 7.0.6.7) i had to remove the older version from my computer to install the new program. Is this correct? Or how can i install an update to be sure not to loose any data?
Thanks
Timo |
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| kgroff Site Admin
 | | Joined: 27 Jan 2005 | | Posts: 694 | |
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Posted: Tue Jan 15, 2008 7:35 am Post subject: |
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Timo,
The uninstall does not remove any of the scheduled reports. The new versions will use the same data folders so your reports will be available. |
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| sauberan
| | Joined: 09 Mar 2005 | | Posts: 17 | |
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Posted: Fri Jan 18, 2008 2:29 pm Post subject: |
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I just upgraded to the newest version and the reports which were set-up in a previous version were not pulled into this version.
I backed-up the list from the old version thinking I could import them instead and this didn't work either.
Please advise. |
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| kgroff Site Admin
 | | Joined: 27 Jan 2005 | | Posts: 694 | |
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Posted: Wed Jan 23, 2008 10:15 am Post subject: |
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| Was you new install in the same directory as your old install? If not, you can manually copy the ScheduleReports folder from the old location to the new location. |
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| sauberan
| | Joined: 09 Mar 2005 | | Posts: 17 | |
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Posted: Wed Jan 23, 2008 4:04 pm Post subject: |
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| I copied the folder from the old location to the new location and still nothing. I'm hoping I can get this to work since I have many reports that would need to be entered by hand. |
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