6.1.3 stopped exporting

clayk · Posted: Thu Mar 12, 2009 6:39 am Post subject: 6.1.3 stopped exporting

Does anyone know, is there an end to the default calendar in the 6 series of CD? Things were working fine, and then it just stopped exporting. I can manually run the reports, but its almost like its not even looking at the schedule to run. I know the most obvious answer is to just update, but I like (need) the custom calendar feature.

Thanks
Clay

JamesJ · Posted: Wed Mar 18, 2009 5:54 pm Post subject:

I don't know if there is a limit, but I'm using 6.1.7 and it's still exporting reports.

I know you asked about the default calendar, but, just to make sure, you're not using a custom calendar, right? Those you create for specific dates, including the year, so they presumably will run out when they hit the end of the dates you entered.

Have you tried the basics like exiting CD and restarting it? I've had a couple of occasions where CD was running and everything seemed OK, but CD seemed to just be "stuck". The time to the next report check did not seem to be counting down. It actually happened just last night. When I exited CD and restarted it, it started working again.

James

clayk · Posted: Thu Mar 19, 2009 6:21 am Post subject:

Yes, I've done the normal troubleshooting things like exiting and restarting CD. I've also tried restarting the entire machine. It is using CD Default as the calendar and I doesn't seem that you can edit that or pull it up to see what days are in it. It seems this version has just decided its at the end of its calendar and isn't going to run anymore.

JamesJ · Posted: Thu Mar 19, 2009 5:42 pm Post subject:

<shrug> I'd be surprised if that was it, but I suppose anything's possible. Which version is it, exactly? As I said, 6.1.7 is still working fine here.

Hmm. You're not writing from some time in the future are you? I bet that's it. So tell me, what's it like? Do we have flying cars yet? :-)

On the off chance that you're not writing from the future ...

Does the schedule in CD look OK? When you open the schedule entries, do they look OK (all the right info, etc.)? I've had the schedule get corrupted in various ways. Never been able to figure out why/how.

If your last backup of the schedule is recent, you could try restoring it, just in case there is something wrong with it that you can't see. You might want to just make a copy of the entire CD directory first, just in case things go horribly wrong. The directory shouldn't be very big, so there's really no reason not to make a backup copy.

You could try re-installing CD (the same version), in case the installation has become corrupted.

You could try installing a different version, although a different version of release 6 would be a bit tricky. The options that I'm aware of are limited.

I've got an old link for 6.0.8 that seems to still work (when I tried it tonight, I was asked if I wanted to save the file). Or, I've got the 6.1.7 install file. The trick there is getting it to you, since it's about 60 MB.

James